Privacy Policy
Willows Green Permaculture
Address: 557 Marsh Hill Road, Stirling, Ontario, Canada, K0K 3E0
Phone: 647 515 4749
Email: stefandixon@gmail.com
Last updated: (add date)
This Privacy Policy explains how Willows Green Permaculture collects, uses, stores, and protects the personal information of its website visitors and customers.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information You Provide Voluntarily
When you contact us or use our services, you may provide us with:
First and last name
Email address
Telephone number
Postal address (for example, for a consultation on your property)
Information about your land, garden, and planting goals
Photos, videos, or screenshots of your property or Google Maps provided for the consultation
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, for example:
IP address
Browser type and device
Pages viewed and time spent on the site
Browsing data (via cookies or analytics tools, if applicable)
(Refer to our Cookie Policy for more details.)
2. Purposes of Collection
We use your information to:
Respond to your inquiries and communicate with you
Provide and personalize our consultation services in permaculture
Analyze and improve our services and website
Manage appointments, quotes, and customer follow-up
Comply with our legal obligations and prevent fraud or abuse
We do not sell your personal data to third parties.
3. Legal Basis for Processing
Depending on the context, we process your personal information on the following legal bases:
Your consent, when you contact us or voluntarily provide your information
The performance of a contract, when you use our consulting services
Our legitimate interests, including improving our services, ensuring website security, and responding to your requests
Compliance with applicable laws, where applicable
4. Sharing Your Information
We may share your personal information only in the following cases:
With service providers (web hosting, email marketing tools, analytics tools) who help us operate the website and provide our services, and who are bound by confidentiality agreements
If required by law, or in response to a legal or administrative request
To protect our rights, security, or prevent fraud
We do not share your information for third-party marketing purposes without your explicit consent.
5. Data Retention
We retain your personal information for as long as necessary to:
Achieve the purposes for which it was collected
Comply with our legal obligations
Resolve disputes and enforce our agreements
When the data is no longer needed, it is securely deleted or anonymized.
6. Information Security
We implement reasonable security measures (organizational and technical) to protect your personal data against loss, unauthorized access, disclosure, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security of transmissions over the Internet.
7. Your Rights
Under applicable laws (for example, Canadian privacy legislation), you may have the following rights:
Right to access your personal information
Right to rectification if it is inaccurate or incomplete
Right to withdraw your consent (for processing based on consent)
Right to request the deletion of certain data, subject to our legal obligations
Right to restrict or object to certain processing, under certain circumstances
To exercise your rights, contact us at: stefandixon@gmail.com
8. Cookies and Similar Technologies
Our site may use cookies and similar technologies to improve your experience, analyze traffic, and personalize certain content.
For more information, please see our Cookie Policy.
9. International Transfers
If our service providers are located outside of Canada, your data may be transferred to other countries. In this case, we will ensure that appropriate safeguards are in place in accordance with applicable laws.
10. Third-Party Sites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend that you review their own policies.